Privacy Policy

Privacy Policy

  1. Data Processing: Päikesekuu OÜ processes personal data provided by the Client in accordance with the requirements established by the Personal Data Protection Act.

  2. Types of Data Collected: The personal data processed includes information requested from the Client when placing an Order (first and last name, address, phone number, email address, and shopping cart contents).

  3. Purpose of Data Processing: Päikesekuu OÜ processes the Client's personal data for fulfilling Orders (including sending notifications related to the Order), processing payments for Products, delivering Products, and preparing and sending loyalty offers and news.

  4. Data Controller: The responsible processor of the Client's personal data is Päikesekuu OÜ, registry code 14145216, address: L. Tolstoi 12-3, Tartu 50106, Estonia.

  5. Data Sharing: Päikesekuu OÜ does not share the Client's personal data with third parties, except:

    • To the courier service provider, to the extent necessary for delivering Products to the Client or for utilizing the service;

    • To suppliers of Products included in the order (Client's name and phone number) for fulfilling the Order and ensuring customer service;

    • To the payment service provider, to the extent necessary for processing payments and utilizing the service;

    • Päikesekuu OÜ provides the necessary personal data for payment processing to the authorized processor Maksekeskus AS.

  6. Purpose Limitation: The Client's personal data is processed solely for the purpose of fulfilling the Order, and authorized processors ensure the same level of data protection as Päikesekuu OÜ.

  7. Client Rights: The Client has the right to access their personal data at any time and request its modification or deletion, unless otherwise provided by law, by submitting a request to Päikesekuu OÜ via email at info@karloova.ee.

  8. Consent Withdrawal: If the Client has expressed a desire and given consent to receive newsletters and/or personalized offers from Päikesekuu OÜ, the Client has the right to withdraw this consent at any time by sending a notification to Päikesekuu OÜ at info@karloova.ee or by clicking the designated link in each email offer. Deletion requests will be addressed within one month, specifying the data deletion period.

  9. Data Portability: The Client has the right to request the transfer of their personal data to another data processor at any time by submitting a digitally signed request to Päikesekuu OÜ via email. Requests will be addressed within one month. Päikesekuu OÜ will verify identity and inform about the personal data subject to transfer. Päikesekuu OÜ reserves the right to refuse direct transfer of personal data to another data processor if, in Päikesekuu OÜ's assessment, such transfer is not secure.

  10. Dispute Resolution: Disputes related to personal data processing are resolved through customer support (info@karloova.ee). The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).

  11. Data Security: You can be assured that our shopping environment is secure, and we do not share your data with third parties.

  12. Contact Information: For any additional questions, please contact info@karloova.ee.